Forerunner Frequently
Asked Questions 

To arrange a pick-up you can call, fax, e-mail us or fill out our Pick-up Request Form.

Yes. Normally we agree on 25 or more items. However, if you are reasonably local or we have a collection in your area we can accommodate smaller collections. If you are unsure call us at 816-807-5454.

We generally can pickup within 72 hours of your initial contact.

Yes, we are able to pickup equipment throughout the United States. From East coast to West coast, just tell what you have, and where it is.

We would ask that in the interests of health and safety you store the equipment on ground level in an area that can be easily accessed by our staff and vehicles.

Concerning Individuals: As a normal rule, Forerunner does not buy equipment from individuals, though there is always an exception to the rule. You may be an individual, for some reason, whom has come across a large quantity of surplus equipment in need of liquidation, we will do our best to help you, feel free to contact us.

Concerning Corporations: As far as Corporations go, our normal process in recycling is neither to charge disposal fees, or buy assets, but again there may be an exception to the rule. Your company may be going out of business, or shutting down a large call center. In these situations, we can work with you to offer you a fair return on your equipment, feel free to contact us.

We are able to scan all equipment serial numbers, and create an inventory list for you. In addition, we can give you a release of liability along with the inventory list releasing your corporation from any future liability for the equipment.

Yes, Some Corporations desire to offer end of life equipment to their employees first before disposing of the their used assets. These sales often benefit a charity the Corporation wants to support. What ever your need, we can meet what ever your disposal needs are.

Yes, we virtually will recycle almost anything equipment, furniture, surplus metal, etc...

Only in rare situations. It is our goal to not charge any of our customers a fee. Sometimes, we have customers that don't have equipment to recycle, but do need data destroyed. This and other like situations may cause a need to charge a fee. Our goal is always to extract maximum value out of the equipment to recycle, which offsets the need for fees.

If we can not refurbish, or bring the equipment back to a usable state, then we break equipment down to circuit board level, then it is processed in the United States.

We have over 10 years of in the computer recycling field.

No, we deal with members of the public as well as businesses. However, the bulk of our work is with business customers.

We have designed our own data destruction device which will perform DOD (Department of Defense) 7 pass data wipe. Once the device is done there is no data remaining on the drives.

If needed, we can shred the drives, destroying the drives completely. We also give you a log of the serial numbers of the drives destroyed.

Two things can happen to your equipment:

1. Equipment is 'Recycled'. This means that equipment is broken down into it's component parts. For example in the case of a PC; power supplies, motherboards, processors, plastic, metal, floppy drives, hard drives, cables etc. Once broken down they are then sent to a specialist refinery that recycles, and recovers any materials that can be reused.
2. Equipment is 'Refurbished' This means that we have identified equipment or components that we will be able to re-test, erase and resell.

Generally, two things can happen to hard drives:

1. Physically Destroyed Typically, hard drives get destroyed when: PC's that have no use are broken down for recycling, a customer insists they are destroyed, or a hard drive is faulty and cannot be erased using software (see below) during our refurbishment process.
2. Data Erased Using Software. When hard drives go to our workshops for Refurbishment they are erased of all previous user-data. Using specialized software certified to Department of Defense Standards you can feel confident that confidential information won't fall into the wrong hands.

This is not a problem. Data Protection/Security and Client confidentiality is of paramount importance, especially in the current global climate. Simply inform a member of our staff when arranging pick-up and we will ensure that all hard drives are removed and destroyed.

Yes. Many of our clients in the past have opted for this method of Secure Destruction. If you would like to use this service, simply talk to a member of our staff.